Changelog
Follow up on the latest improvements and updates.
RSS
Recurring shifts no longer need an end date. Set it once and let it run.
- When creating or updating a recurring shift, you can now choose for the series to end Never — or on a specific date, as before
- Never-ending series keep generating shifts automatically, so your standing schedule stays standing without quarterly re-entry
- To help you tidy up, the first time schedule editors visit the Team Schedule after this release, we'll prompt you to convert existing series with far-out end dates to repeat forever
- You'll see a heads-up when editing recurring shifts scheduled more than a year out, so long-range series are always intentional
Read more here!
Want a clean copy of the schedule to post in-studio? Now you can print it — or save it as a PDF — straight from the Team Schedule.
- A new Print / Export button on the Team Schedule opens a print preview with live controls
- Choose Day, Week, or Month view and set any date range (defaults to what you're currently viewing)
- Group by assignee for per-person swimlanes, or no grouping for one combined calendar
- What you see is what you print: the export respects the filters already applied on your schedule, shows published shifts only, and strips away all app navigation for a clean printout
- Use your browser's print dialog to print or Save as PDF
(Requested by a studio owner who wanted a monthly calendar to hang in-studio — we heard you!)
Never miss a clock in again.
- A new Clock in reminders option is available under Shift Notifications in your notification preferences, on mobile and web
- Turn it on to receive a push notification reminding you to clock in when your shift is starting
- Off by default — each staff member can opt in from their own preferences
Read more here!
new
Web
Shift Insights
Three new reporting tabs under Insights → Shifts give you a complete picture of your shift operations and coverage behavior. All three filter by date range (default last 30 days), location, and team.
Overview
— your shift operations at a glanceWidgets for Scheduled Shifts, Scheduled Staff, Hours Worked, Cover Requests, Coverage %, Approved Coverage %, and Average Notice
A weekly Scheduled vs. Actual Hours chart compares published hours against clocked-in hours (grouped by your Start of Work Week setting)
Scheduled Hours by Team shows how published hours break down across teams
A per-staff table with scheduled shifts, shifts covered for others, coverage needed, cover ratio, cover %, and average notice
Behavior
— how your team sends cover requestsSee cover request volume plus average, minimum, and maximum notice given before shift start — across the team and per staff member
Responsiveness
— how your team responds to cover requestsTrack requests received, accepted, declined, and approved per staff member, plus a % Responsiveness score and response-time stats — so reliability is visible, not anecdotal
Finding the right conversation just got faster.
A new search bar in Chat lets you find any conversation by channel name or, for direct messages, by the names of the people in them
Results filter live as you type — no more scrolling through your full chat list
new
Mobile
Web
Task Management
Tasks is now available for the Elevate Plan — create, assign, and track work without leaving NetGym
- Organize tasks into Projects and monitor progress with a per-project completion bar
- Switch between List, Board, and Calendar views to work the way you prefer
- Filter your task list by Assigned, Created, or Subscribed to stay focused on what matters to you
- Customize task Statuses and Categories in Task Settings to match your team's workflow
Read more in our knowledge base
This feature is only available on the Elevate Plan. Please contact your CSM or reach out to Support to upgrade your plan or enable this feature.
new
Mobile
Web
Shift Notes
Shift Notes are here!
- Add notes to any shift directly from the shift detail view on mobile or the quick menu on web
- @mention the shift assignee or any manager to loop in the right people on a note
- Notes are visible to everyone with access to that shift, keeping the whole team on the same page
- Managers can edit or delete any note; staff can edit or delete their own
- Optionally apply a note to all shifts in a recurring series at once
new
Mobile
Web
Comments on Cover Requests
Keep the conversation about a cover request right where it belongs — on the request itself.
Add comments to any cover request from the request details page
@mention teammates, entire teams, or smart groups: @no-response notifies everyone who hasn't replied yet, and @accepted notifies everyone who has accepted
The request creator is always notified of new comments; the accepted sub is notified once they've accepted; managers and other commenters are notified when tagged
A new "Comments on cover requests" row in Shift notification preferences lets each user control push notifications for tags (on by default)
Read more here!
improved
Web
Choose Your Start of Work Week
Your schedule should match how your studio actually runs its week.
Under Shifts → Settings, the Teams tab is now General — and it includes a new Start of work week option
Pick any day (Sunday remains the default), and your shift calendar will begin the week on that day everywhere it's displayed
This setting also powers how weekly data is grouped in the new Shift Insights reporting
When creating a cover request, you can now select "Open / Unassigned shift" as the reason — for shifts that are published but not assigned to anyone yet. This keeps your coverage reporting accurate when you're filling open shifts rather than covering for a specific person.
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