Changelog
Follow up on the latest improvements and updates.
RSS
new
improved
Mobile
Web
✨ Customizable Sub Request Reasons
We’ve added more flexibility to how admins manage “Reason for Request” options on sub requests.
Under Account Info → Sub Settings → Sub Policies, you’ll now see a dedicated section for managing your list of reasons. From the new management modal, you can now:
- Add custom reasons tailored to your studio’s workflow
- Show or hide standard reasons based on what’s relevant for your team
- Edit or delete custom reasons at any time
When staff members select a “Reason for Request” on sub requests, the system now pulls from this updated, fully customizable list—ensuring consistency and clarity.
new
improved
Mobile
Web
Resource Hub Improvements
We’ve shipped several updates to make managing and sharing your resources smoother:
Replace attachments on existing resources
- You can now update any resource’s attachment without recreating it from scratch — perfect for keeping materials fresh and accurate.
300-character description field
- Add short summaries or context to resources with a new description field, visible wherever the resource is referenced.
Optional user-download setting
- Each resource now includes an admin-controlled toggle that allows (or restricts) staff from downloading the file themselves.
improved
Mobile
Improved media selection in chat
We've updated the mobile app so that when adding media (photos, videos, files) within chat, the app will utilize native iOS/Android controls to easily find and add media!
From a group chat, channel, or DM select the plus button and you'll see the new "add attachment" design below:
Available on app version 13.6.6
new
Mobile
Web
"View all shifts" permission
Allow staff (instructors or other front desk employees) to view the full schedule without edit permission so that they can see who else is working before/after them or during their classes
From Settings > Permission, enable "view all shifts" for roles:
Users with "view all shifts" but not "manage shifts" will see a new tab under Shift Scheduling for "Staff Schedule" where they can view all published shifts for their location(s).
improved
Web
Bulk Update Roles
Select multiple users (or all users across multiple pages) and update their role!
Note: If you are updating the role to a manager role, you will need to go into each user and assign their managing locations as well.
new
Mobile
Web
RSVP Capacity on Events
Set an RSVP limit for events with limited capacity!
- Managers can set a max capacity on Event posts
- Users RSVP-ing to the event will be able to RSVP "yes" if the cap has not been met
- Users RSVP-ing to the event will notbe able to RSVP "yes" if the cap has been met and see messaging about the cap being met
- When capacity has been met, users can still RSVP "maybe" or "no"
The Activity Timeline gives
managers
a full chronological record of every action taken on a sub request, directly within the request details page.
Note: events will begin being tracked on August 26th, 2025. Events that happened prior to this date will not be shown in the activity timeline.
Read more in our knowledge base
Ability to search within a channel or chat for text within messages sent on the mobile app.
Available on app version 13.4.5
In preparation for our upcoming Shift Scheduling feature, we have added two new custom roles: Front Desk Manager & Front Desk Employee. These roles mirror "Fitness Instructor" and "Fitness Manager" right now and can be assigned to any user!
new
Mobile
Share that I'm subbing to social
Ability to share a branded experience showcasing the classes I'm subbing to my social media.
From the sub request details page, select the new "share" button and swipe through 4 branded options before sharing to social or any other native options!
Available on version 13.4.1 of the mobile app
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