Overview
Under Insights > Shift Coverage, you can see details per-user on their shift coverage behavior.
Selecting a user will show you cover requests within the selected date range that the user has sent, been invited to, and covered.
Screenshot 2026-01-29 at 1
Column Definitions:
Sent: shift coverage requests sent out
  • Type
  • Shift Date & Time
  • Team
  • Location
  • Requesting Staff
  • Created Date
  • Created By
  • Days Notice (before shift start)
  • Reason
  • Status
  • Approved Cover
Invited: shift coverage requests the user has been invited to
  • Type
  • Shift Date & Time
  • Team
  • Location
  • Requesting Staff
  • Created Date
  • Created By
  • Days Notice (before shift start)
  • Reason
  • Status
  • Response
  • Approved? (Yes/No)
Covered
  • Type
  • Shift Date & Time
  • Team
  • Location
  • Requesting Staff
  • Created Date
  • Created By
  • Days Notice (before shift start)
  • Reason
  • Status