Shift Insights

Three new reporting tabs under Insights → Shifts give you a complete picture of your shift operations and coverage behavior. All three filter by date range (default last 30 days), location, and team.

— your shift operations at a glance

Widgets for Scheduled Shifts, Scheduled Staff, Hours Worked, Cover Requests, Coverage %, Approved Coverage %, and Average Notice

A weekly Scheduled vs. Actual Hours chart compares published hours against clocked-in hours (grouped by your Start of Work Week setting)

Scheduled Hours by Team shows how published hours break down across teams

A per-staff table with scheduled shifts, shifts covered for others, coverage needed, cover ratio, cover %, and average notice

— how your team sends cover requests

See cover request volume plus average, minimum, and maximum notice given before shift start — across the team and per staff member

— how your team responds to cover requests

Track requests received, accepted, declined, and approved per staff member, plus a % Responsiveness score and response-time stats — so reliability is visible, not anecdotal