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Lindsay Thomason
Overview
Teams is a new way to group users by function—like Front Desk, Instructors, or Sales—making it easier to manage staff, streamline communication, and support complex studio structures.
This feature adds a flexible layer of organization beyond roles and skills, giving managers powerful tools to filter, assign, and communicate more effectively.
Common Use Cases
  • Targeted Communication: Filter announcement posts by team (e.g., only notify Front Desk at Richmond).
  • Simplified Resource Management: Assign resources to a specific team, like all Instructors.
  • Multi-Team Membership: Add users to more than one team when they serve multiple functions (e.g., a coach who also works reception).
Utilizing Teams Across NetGym
  • Posts: Filter by team when sending announcements or updates, so only relevant staff are notified.
  • Channels: Display only the necessary communication channels based on a user’s team membership.
  • Resources: Share relevant content to specific teams.
  • Directory: View which team(s) staff is on and filter by one to many teams
  • Users can also see which team they're assigned to in My Profile
  • Future Features: As more tools (like shift scheduling) integrate with Teams, expect even more control and automation.
✨ Teams can be combined with locations and skills when creating audiences to enable management to create flexible and specific segments