Customer Requests

Use case: We noticed that instructors who accept a sub request are not in order of when they accept and this has caused confusion. Is there a way to make this the case? Our SOP has been to accept the name at the top of the list because our understanding was they were the first one to accept. Now we are seeing that is not the case

I'd like to remove multiple sub requests from one instructor without having to click into each class to remove it.

When a request is pending instructor approval, the blue pending status should just say "Pending Approval" When a request is pending manager approval and I am logged in as the manager who can approve, the blue pending status should say "Pending Your Approval"