Messaging

Request for the ability to pre schedule messages to go out

Give admin and business owners ability to download chat history, including all thread conversations, for all group chats, personal chats, and channels for legal record in court.

Add custom name to group chats (1:1 or 1:many DMs)

Currently, messages must be archived individually, which can be time-consuming—especially for users managing a high volume of messages. Feature Request: Introduce a bulk selection feature that allows users to: Select multiple messages at once. Perform bulk archive or bulk delete actions with a single click. Benefit: -Saves time for managers and staff by streamlining inbox management. -Improves overall user experience and efficiency within the messaging system. -Reduces inbox clutter more easily, helping users focus on relevant or new communications.

Would love the ability to exclude users from Chat Channel criteria.. for example - If I wanted Everyone from location A besisdes Jon Doe to be included on a chat, I would love to be able to "exclude" that person from the channel without having to create a new skill to create the group that I am trying to build the channel for.

I was working on a Post/Announcement and it somehow got deleted. Is there not a drafts anywhere? I was working on it for like HOURS.. It would be great if it got auto saved in Drafts

We would love to be able to send voice audio messages! It's super helpful when needing to explain processes to other team members.